Standard Home Delivery within 3 - 5 working days
Standard Home Delivery within 3 - 5 Working Days. Standard delivery is free. Free shipping does not guarantee the date of arrival. If your order is time sensitive please use our express service.
Express Home Delivery within 1 - 2 working days
Express Home Delivery within 1 - 2 working days. Select express delivery if you require fast delivery. Express delivery shipments are given priority by our customer service department and the shipper. Use for very time sensitive occasions.
Guaranteed(*) Delivery on:
Friday after 8.30am, Weekends and Monday before 8.30am
Monday after 8.30am – Tuesday before 8.30am
Tuesday after 8.30am – Wednesday before 8.30am
Wednesday after 8.30am – Thursday before 8.30am
Thursday after 8.30am – Friday before 8.30am
*Exceptions may apply in Northern Ireland and remote areas of mainland UK and Scottish islands.
Collection from UPS Access Point™ within 3-5 working days
Picking up your ordered products at a UPS Access Point™ near you is free. You will be informed by email as soon as your package arrives and it will be available for collection at the Access Point for up to 14 days. We cannot guarantee a specific date of arrival. If your order is time sensitive please use our express service.
Collection from store within 4-6 working days
Place your order online and collect it from your chosen store. Collection times may vary depending on stock availability. You can choose this option and your preferred store by clicking the 'Collection from Store' button, or select this option during the 'shipping' part of the check out process.
More information on delivery options can be found here.
Returns & Refunds
You may return unused merchandise provided you meet the rules described in Samsonite’s policy on Right of Retraction.
You have the right to retract the sale agreement at any time up to 10 calendar days from the delivery date.
For more information on returns and refunds, please consult Samsonite’s Returns Policy, or to exercise your right of retraction please follow the returns procedure found here.